Frequently asked questions
How long does shipping take?
Orders are processed within 1–2 business days. Delivery typically takes 3–7 business days depending on your location and the shipping method chosen at checkout.
Do you offer discreet packaging?
Yes. All orders are shipped in plain, unmarked packaging with no logos or branding related to vape products.
Can I return or exchange my order?
All sales are final. We do not offer returns or refunds. However, we will replace items that arrive damaged or defective — just contact us within 24 hours with photo/video proof.
What payment methods do you accept?
We accept major credit and debit cards including Visa, MasterCard, Amex, and Discover.
